At InFLOWential, your satisfaction is very important to us. We know you are busy, so we've made our return policies easy and convenient.If you're not satisfied with your purchase, you can return the product for the purchase price (minus the shipping, handling, gift wrap, and other charges). The product must be in its original packaging and in new condition. If your item is defective or has been damaged in the shipping process, you are able to return your item within 14 days from the date of purchase.  Credit card purchases will be credited to the original card. If your item is damaged in shipping or defective, you can request a replacement within 14 days from the date of purchase.