Return Policy
At InFLOWential, your satisfaction is very important to us. We know you are busy, so we've made our return policies easy and convenient.If you're not satisfied with your purchase, you can return the product for the purchase price (minus the shipping, handling, gift wrap, and other charges). The product must be in its original packaging and in new condition. If your item is defective or has been damaged in the shipping process, you are able to return your item within 14 days from the date of purchase. Credit card purchases will be credited to the original card. If your item is damaged in shipping or defective, you can request a replacement within 14 days from the date of purchase.
FAQs
Q: What is your return policy?
A: We accept returns within 14 days of purchase. All items must be in original condition with tags attached. Shipping charges are non-refundable.
Q: How do I return an item?
A: Please contact us to initiate a return request. We will provide you with instructions on how to proceed with your return.
Q: Do I have to pay for return shipping?
A: Yes, you are responsible for the cost of return shipping.
Q: How long will it take to receive my credit?
A: Once we receive and process your return, we will issue store credit within five business days.
Q: Can I return items that are on sale or clearance?
A: No, items on sale or clearance are not eligible for exchange or return.
Q: Do you accept exchanges?
A: No, we do not offer exchanges. If you want to exchange an item, please return your original item and place a new order.